MANAGERIAL SKILLS FOR SECRETARY

MANAGERIAL SKILLS FOR SECRETARY

LATAR BELAKANG

Dukungan yang Anda berikan sebagai sekretaris, administrasi, dan personal asistan sangat berkontribusi bagi perusahaan dalam mencapai tujuannya. Boss ANDA tentu mengharapkan ANDA memiliki keterampilan dalam mengelola dan menentukan prioritas pekerjaan ANDA. Sekretaris dan Personal Asistan dituntut untuk menguasai perencanaan, membuat keputusan, memecahkan masalah, terampil dalam negosiasi, serta dapat membangun relationship yang baik.

IST Center menyelenggarakan training sekretaris ini dengan tujuan membantu meningkatkan managerial skill ANDA dan berdampak positif pada peningkatan kinerja.

MATERI BAHASAN TRAINING SEKRETARIS

THE ASSISTANT AS MANAGER

  • Why your role is changing, and why more is expected for you : Bagaimana mensinergikan Personality dan Professionalism dalam pekerjaan Anda.
  • Your plan for taking more responsibility : bagaimana menyusun strategi jangka pendek dan panjang dengan Boss Anda dan bagaimana membuat ini terjadi.
  • Menilai kesiapan Anda untuk tanggung jawab yang lebih besar.

PLANNING AND SCHEDULING

  • How to stay one step ahead
  • Planning particulars
  • Identifying and clarifying your priorities
  • Merging your priorities with your Boss

NEGOTIATING

  • How to face off with people who are unwilling to compromise (and still exceed your targets)
  • Win-win negotiating

MANAGE RELATIONSHIPS AND COMMUNICATION

  • Use emotional intelligence and effective listening practices to prepare to be an effective colleague, partner and leader
  • Apply assertive communication using verbal and nonverbal behaviors
  • Exhibit confidence and influence using tested presentation models 

MANAGING, MOTIVATING, AND LEADING PEOPLE

  • Leading when you’re not in a position of authority: straightforward approaches that win the support and respect of key people
  • Why people want to work with leaders and why they hate being pushed.
  • What to do when your boss gives you authority but your coworkers don’t accept it
  • What really motivates people? You’ll be surprised at how many innovative ways you can encourage people and generate excitement
  • Fantastic feedback techniques: how to build “feedback loops” with coworkers and managers that keep you well-informed
  • Getting things done through others: how to delegate tasks and ensure they’re done right

PRESENTATION AND COMMUNICATION SKILLS: GETTING YOUR POINT ACROSS

  • How to build an extensive, powerful communication “network” throughout your organization
  • Strategies for power persuasion: how to get your point across and win support
  • Be more than just an observer at meetings! Discover specific actions that help you contribute more in meetings and get more out of them
  • Mastering the art of presentations: time-tested tools to influence and motivate groups, individuals – anyone!

DECISION-MAKING AND PROBLEM-SOLVING

  • Should you “take the initiative”? When to bring a decision to your boss, and when to handle it yourself
  • A good decision now is better than a great decision later! Find out how to attack “decision fear” in yourself and others
  • Get to the bottom of any problem: a step-by-step technique to “decipher” baffling dilemmas (even complicated, long-standing problems)

PROFESSIONAL TRAINER
Agnes Handayani & Team
Trainer IST center ini merupakan lulusan S2 komunikasi yang mengawali karirnya sebagai Corporate Secretary dan Public Relations di Bank Aspac. Karirnya terus melaju dengan dipercayanya beliau sebagai Secretary to Director di BPPN selama 2 tahun. Selain aktif sebagai Division Head sebuah perusahaan multinasional, beliau juga aktif mengajar di Perbanas, Interstudi (STDI –Sekolah Tinggi Disain Interior, STIKOM-Sekolah Tinggi Ilmu Komunikasi, Aksek –Akademi Sekretari) serta menjadi pembicara dan konsultan beberapa perusahaan seperti PT. Pertamina, PT. Indopacific, PT. Exxon Mobile, Pelita Air, Service, Depkeu, Dirjen Pajak, PT. Lintas Arta, PT.Terex, Bapeten, dll.

JADWAL TRAINING SEKRETARIS

KOTA

BULAN

AGUSTUS

SEPTEMBER

OKTOBER

NOVEMBER

DESEMBER

JAKARTA

10 – 11

14 – 15

12 – 13

09 – 10

07 – 08

PESERTA TRAINING SEKRETARIS
Sekretaris  |  Personal Assistant  |  Administration

TEMPAT TRAINING SEKRETARIS
JAKARTA           – Hotel The 101 Sedayu Jakarta Dharmawangsa, Jakarta Selatan
BANDUNG       – Hotel Aston Braga – Bandung
YOGYAKATA    – Hotel Ibis Styles, Yogyakarta
BALI                  – Hotel Santika, Bali

BIAYA TRAINING SEKRETARIS
JAKARTA               – Rp 3.750.000,- / Peserta
BANDUNG           – Rp 4.700.000.- / Peserta*
YOGYAKARTA      – Rp 5.800.000,- / Peserta*
BALI                      – Rp 9.000.000.- / Peserta*
*) Harga sudah termasuk Penginapan 1 malam

PENDAFTARAN TRAINING SEKRETARIS
ANDIKA
IST Center
Phone     : (021) 7494498, (021) 7415597
Mobile    : 0898 4614 528
Twitter       : @ISTcenter
LinkedIn    : IST Center
Email          : istcenter@yahoo.com

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