HOW TO MANAGE YOUR BOSS – POSITIVE WORKING

HOW TO MANAGE YOUR BOSS

LATAR BELAKANG
Manajemen yang efektif tergantung pada pengembangan dan pemeliharaan hubungan dua arah yang produktif. Hal ini dapat terjadi bila setiap individu memahami peran dan tanggung jawab masing-masing, serta dapat menjaga kerjasama yang positif.

Pelatihan ini akan memotivasi para Sekretaris, Personal Assistant, dan Administration Staff untuk dapat bertanggung jawab penuh terhadap boss ANDA. Serta bagaimana ANDA dapat memainkan peranan yang efektif dalam memastikan hubungan kerja yang menguntungkan ANDA, boss ANDA, rekan kerja dan organisasi secara keseluruhan.

MATERI BAHASAN TRAINING SEKRETARIS
– POSITIVE WORKING RELATIONSHIP

1. Identifying characteristics of good working relationships and understanding what ‘managing your manager’ is and isn’t about
2. Make meetings with your boss more productive

– DEALING WITH DIFFERENCES AND DIFFICULTIES

1. How to capitalise on commonalities
2. Establish your relationship and respond positively to conflicts and difference in style

– SUPPORTING YOUR MANAGER

1. Using personal strengths to mutual advantage
2. Sharing responsibility and outcomes

– ASSERTIVENESS SKILLS

1. Developing an honest and assertive communication style for positive effect
2. Recognize the power of position and how to deal with it effectively

– RESPONDING TO REQUESTS

1. Identifying familiar responses
2. Balancing personal versus organisational interests
3. Saying “no” without appearing unhelpful
4. Accepting tasks without compromising other priorities 

– UTILISING SUPERVISION SESSIONS

1. Working within the groundrules
2. Preparing thoroughly
3. Using effective communication skills for mutual benefit

– ACCESSING SUPPORT

1. Being accountable for mistakes and admitting difficulties
2. Helping your manager to help you
3. Communicating your own progress

– PERSONAL DEVELOPMENT PLANNING

1. Understand you from their point of view
2. Extending learning back into the workplace

PROFESSIONAL TRAINER
Agnes Handayani & Team
Trainer IST center ini merupakan lulusan S2 komunikasi yang mengawali karirnya sebagai Corporate Secretary dan Public Relations di Bank Aspac. Karirnya terus melaju dengan dipercayanya beliau sebagai Secretary to Director di BPPN selama 2 tahun. Selain aktif sebagai Division Head sebuah perusahaan multinasional, beliau juga aktif mengajar di Perbanas, Interstudi (STDI –Sekolah Tinggi Disain Interior, STIKOM-Sekolah Tinggi Ilmu Komunikasi, Aksek –Akademi Sekretari) serta menjadi pembicara dan konsultan beberapa perusahaan seperti PT. Pertamina, PT. Indopacific, PT. Exxon Mobile, Pelita Air, Service, Depkeu, Dirjen Pajak, PT. Lintas Arta, PT.Terex, Bapeten, dll.

PESERTA TRAINING SEKRETARIS
Sekretaris  |  Personal Assistant  |  Administration

TEMPAT TRAINING SEKRETARIS
JAKARTA –  Hotel The 101 Sedayu Jakarta Dharmawangsa, Jakarta Selatan
BANDUNG – Hotel Aston Braga – Bandung
YOGYAKATA – Hotel Ibis Styles, Yogyakarta
BALI – Hotel Santika, Bali
*) Tempat bisa berpindah sewaktu – waktu

BIAYA TRAINING SEKRETARIS
JAKARTA – Rp 3.750.000,- / Peserta
BANDUNG – Rp 4.700.000.- / Peserta*
YOGYAKARTA – Rp 5.800.000,- / Peserta*
BALI – Rp 9.000.000.- / Peserta*
*) Harga sudah termasuk Penginapan 1 malam

PENDAFTARAN TRAINING SEKRETARIS
ANDIKA
IST Center
Phone     : (021) 7494498, (021) 7415597
Mobile    : 0898 4614 528
Twitter       : @ISTcenter
LinkedIn    : IST Center
Email          : istcenter@yahoo.com

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